News RSS Feed


'Vital' bus service axed

11:29am Monday 30th June 2008

comment Comments (2)   Have your say »

By James Colasanti »

PENSIONERS are fighting to save a 'vital' local bus service.

Bus company Arriva plans to terminate the number 500 from Harlow to Romford on Saturday (July 5).

But members of the Harlow Pensioners Action Association have gathered more than 300 signatures on a petition calling for the route to be saved.

They have handed the petition to MP Bill Rammell for him to pass on to management at Arriva in a last ditch bid to save the service.

Association chairman Les Coben, 79, of Rectory Wood, in Harlow, told the Citizen: "Many of us rely on that bus to go to Romford for hospital appointments or to shop.

"It's not right it can be cut like this, and we will fight tooth and nail to save it."

It marks an end of an era for a direct bus link between the Harlow and Epping Forest districts, and neighbouring Romford.

Over the years the numbers 250, 724, 247 and 500 have all covered the route which begins in Old Harlow and makes stops at Harlow Bus Station, Epping Station, North Weald, Ongar, and Stapleford Abbotts, en route to Romford.

There was a slight reprieve for some residents this week, however, as Transport for London announced that a new 375 service will operate Mondays to Saturdays between Passingford Bridge and Romford.

But that is no consolation for Harlow and Ongar residents without cars who will now have to pay around £40 for taxis, or take a bus to Brentwood to catch a train, if they need to go to Romford.

Arriva decided to axe the under-used service because soaring fuel costs and discounted concessional travel cards meant it was no longer commercially viable.

Mr Coben said: "I think this case strikes right at the very heart of the problems around private companies providing such a crucial public service.

"We’re increasingly being encouraged to use public transport but we can't use it if it is not there."

The elderly members of the association stood out in Harlow town centre collecting signatures for their campaign, and Mr Coben says it is not just pensioners who will be affected.

He said: "We’ve spoken to youngsters who go to college in Romford, and many housewives go to the market there on Saturday, so this is not just an issue we are fighting for pensioners, but for everyone else too."

Ongar Town Council and Brentwood and Ongar MP Eric Pickles have also been campaigning to save the route, and Essex County Council highways and transportation cabinet member Norman Hume says they are carrying out a consultation to establish the demand for the service.

Your Say Your Citizen

Ms L. Ashley, old harlow says...
2:43pm Fri 4 Jul 08

live in Harlow, but I am a trainee solicitor who works in Romford. I am half way through my training contract that is due to finish in May 2009. I have been travelling from Harlow to Romford and back again on the 500 bus, Monday to Friday, since November 2006.



I cannot transfer my training contract anywhere else, and if I do not finish it at the firm I am at, I will never qualify as a solicitor which I have worked hard to achieve for all these years. With the 500 Bus no longer going to Romford, I cannot afford to get to Romford any other way.



As you may be aware, the few other options available are completely impractical and expensive. For example, travelling by train will cost me just under £20.00 a day. Taking a bus to Epping, and then taking the tube and bus/train to Romford will take many hours and cost me at least £12.00 a day. Even if I take a Bus to Brentwood, and then a bus from Brentwood to Romford it will take hours and completely impracticable. Whereas on the 500 Bus, it was costing me £60.00 a month (it has now just gone up to £65 for a month). And I can't even begin to consider the costs of parking ontop of the costs of actually driving to Romford (all carparks are approx. £10.00 for the day)- I can't even park in a side-street because they are permit holders only. Wheras before I could use the 500 Bus for £60.00 a month (the 4-weekly pass has just gone up to £65.00.



What outrages me even more than a bus service that has been serving the community for years being cancelled, is the fact that the supposed ‘save the day’ suggestion by the Mayor of London is to offer a temporary bus service from Passingford Bridge to Romford – the number 375. How on earth am I meant to get from Ongar (the closest to Passingford Bridge that a bus from Harlow will take me to), to Passingford Bridge which is approximately a 15-minute drive away?! And when I phoned Transport For London for advice on alternative routes, they even recommended the 500 Bus as they didn’t even know it was due to be cancelled – this was only two weeks ago!! I wonder how many others they have given the wrong information to?!

I do not believe that the needs of the passengers have been taken into consideration. One of my fellow passengers who also travels from Harlow to Romford, has had to quit his job because he cannot afford to get to and from work anymore!! He has not even had enough notice to be able to obtain a new job!



I have to be at work between 9:00-9:30 a.m. and leave at the very earliest on the rare occasion 5:45 p.m. but most days I do not finish work until 7:45 p.m.



The amount of time it takes me to get to work on the 500 Bus route since it changed routes (it used to go via Abridge before going through Ongar) was bad enough, but now having been given such little notice that I can no longer get to work by bus is a disgrace and is thoroughly disappointing.



This bus route has been serving the community for years, but now no-one wants to do anything to help. Arriva blames Transport for London, and vice-versa with excuses ranging from the buses are not red, to not having an oyster card scanner. If you look at any bus or train map showing the services from Harlow to Romford, it is shocking to see so few options and nothing direct other than the 500 Bus. For two big towns, it makes no sense that the two cannot be easily reached.



We are at a point where society and government are encouraging us to use public transport, whilst the bus services are being reduced.



There seems to be no logic why at the very least, the 375 cannot go as far as Ongar to join the two bus routes up?



Why should I have to miss out on qualifying as a solicitor having invested so much time and money into my dream, because when I applied for the job, I thought I had a way of getting to and from work?!



I really hope that someone out there will be able to help myself, and the many others who rely on the 500 Bus Route. This is not only affecting pensioners and shoppers, but those of us trying to earn a living!


Ms L. Ashley, old harlow says...
8:26pm Fri 4 Jul 08

Nothing like adding injury to insult: Arriva did not even bother sending out the last bus of the day. I am now stuck in Romford with my fellow passengers trying to arrange alternative means of transport. Thanks a lot Arriva.

Your sayYour Citizen

comment Add your comment

Register for a FREE Citizen Series account and you can have your say on today's news and sport by adding comments on articles we publish. The best comments may even get published in the paper.

Please register now or sign in below to continue.




Forgotten your password?

Hot Jobs

Citizen e-editions


Local Information

Enter your postcode, town or place name

House prices »   Schools »   Crime »   Hospitals »

Sponsored Adverts